When Zvanis answers
Calls that end up in voicemail or on hold today reach the assistant tomorrow. Everything else stays as it is.
- After hours
- Evenings, nights and weekends: the caller doesn't hear voicemail. They get an answer and can leave a request.
- When everyone is busy
- A client is at the front desk and the phone rings. After a few rings Zvanis picks up, and the caller doesn't move on to a competitor.
- Repeat questions
- Opening hours, address, services, how to prepare for a visit. Answered from the instructions you wrote, nothing invented.
- Requests
- Takes the name, phone, preferred time and need, repeats it back and confirms. You receive an email summary.
Three steps, nothing to replace
Your existing tools and number stay. Zvanis connects alongside, not instead. Hover a step to see the assistant's state.
- 01Forward with one code
- Enter a call-forwarding code on your phone for unanswered or busy calls. Your number, carrier and handset stay yours. Switch it off any time.
- 02Zvanis answers from your instructions
- It opens by saying it's an AI and that the call is recorded. Then it answers only what you wrote in the instructions and documents.
- 03You get what matters
- Right after the call, an email with the summary and request details. If the caller asks for a person, the call is forwarded to the number you chose.
For businesses where the phone rings more often than there are hands
We start with industries where an answered call is a booking, and a missed one is a lost client.
- Car services
- Bookings for diagnostics. No repair prices promised over the phone.
- Clinics and dentists
- Appointment requests and preparation notes.
- Salons
- Bookings with a specific specialist, answers about services.
- Hotels and guest houses
- Availability and arrival questions, also at night.
- E-commerce
- Order status, delivery, returns.
- Offices and services
- Capturing requests while everyone is in meetings.
Only what is already proven
This is what the assistant does today. What isn't ready yet is stated openly under Getting started.
- Answers around the clock in Latvian
- Also evenings and weekends. English and Russian by agreement.
- Knows only your facts
- Hours, services and address from your instructions and documents. What it doesn't know, it clarifies and offers a callback.
- Takes and confirms requests
- Name, phone, time, need. Repeated back and confirmed so nothing gets lost.
- Hands over to a person
- On request or in a non-standard situation, forwards the call to your on-duty number.
- A separate workspace per company
- Own instructions, own calls and reports. The industry preset switches on by itself. It never sees another company's data.
- Dashboard
- Conversations, requests, daily limits and a downloadable report.
Built to the law, not patched afterwards
The General Data Protection Regulation and the EU AI Act are built into the system itself, not attached as paperwork.
- Says it's an AI at the start of every call
- This cannot be switched off. The law requires it.
- Personal ID numbers and card details are masked
- Before anything reaches the model.
- Data stays in EU data centres
- Transcripts are deleted after 30 days. Call audio is never stored.
- Tamper-proof audit log
- Every action is written to an append-only log.
- If a caller objects to recording
- The assistant doesn't argue: it reassures the caller and offers a person or email instead.
- Data processing agreement
- With the full list of sub-processors.
GDPR · EU AI Act, Article 50 · DPA · EU data centres
Getting started
We set up and monitor each company personally, so we begin with a limited number of businesses at a time.
- What you get
- A workspace with your instructions and industry preset. A dashboard with conversations and requests. A report: calls answered, resolved alone, handed to a person, after hours.
- What we ask
- A few minutes to register: name, industry, hours, address, services. An on-duty number for handover. Honest feedback on the conversations.
- Documents
- Non-disclosure agreement, service agreement, data processing agreement. Signed before the start.
- What isn't ready yet
- WhatsApp, calendar booking, SMS confirmations and a mobile app are planned next. Phone-number connection is being arranged; right now you can try the assistant in the browser. Pricing is agreed individually.