When Zvanis answers
Calls that end up in voicemail or on hold today reach the assistant tomorrow. Everything else stays as it is.
After hours Evenings, nights and weekends: the caller doesn't hear voicemail. They get an answer and can leave a request.
When everyone is busy A client is at the front desk and the phone rings. After a few rings Zvanis picks up, and the caller doesn't move on to a competitor.
Repeat questions Opening hours, address, services, how to prepare for a visit. Answered from the instructions you wrote, nothing invented.
Requests Takes the name, phone, preferred time and need, repeats it back and confirms. You receive an email summary.
You tell us about your business. We set up your assistant.
Request a demo and tell us about your calls. Together we agree on the assistant’s tasks, connection and launch.
01 Tell us about your businessShare your services, opening hours and common customer questions. We help complete the information needed for setup.
02 We prepare everythingWe prepare the assistant’s instructions and settings for your business. Together we agree on its answers and when it should involve a person. We handle the technical setup.
03 Test and launchYou try the assistant in test conversations. Together we refine its answers and settings. We launch only after your approval.
For businesses where calls outnumber the people available to answer
We adapt the assistant’s tasks to your business. Taking a request is not a confirmed booking; calendar and other connections are agreed separately.
Car repair shops Diagnostic appointment requests and service information.
Clinics and dentists Appointment requests, opening hours and clinic-approved visit information. No medical advice.
Salons Requests to see a specialist and answers about services.
Hotels and guest houses Arrival instructions and booking requests. Checking availability requires a suitable connection.
E-commerce Delivery and return policies. A specific order’s status requires a connection to your system.
Offices and services Capturing requests while everyone is in meetings.
Restaurants and cafés Table and group enquiries, opening hours and dining information. A staff member or an agreed booking-system connection confirms reservations.
Shops and retail stores Opening hours, collection and return policies. Live stock levels and specific order status require a connection to the store system.
Wholesalers and manufacturers Quote requests and repeat-order enquiries. The assistant collects product, quantity and delivery needs for staff to review.
Logistics and delivery companies Transport requests and delivery-policy questions. Real-time shipment location requires a connection to the tracking system.
Real estate businesses Property enquiries, viewing requests and customer requirements. The responsible specialist confirms availability and viewing times.
Repair, cleaning and property management Service requests and descriptions of issues. Staff assess urgency, costs and scheduling.
What your assistant can handle
Before launch, we agree on the tasks and test them in calls. Available features depend on your settings and connections.
Answers incoming calls We agree on the languages and answering hours for your business, including after hours.
Uses your business information Answers are based on your services, hours and agreed instructions. Unclear questions are handled through clarification or staff follow-up.
Captures requests Asks what the caller needs and gathers contact details. Records the request for follow-up.
Hands over to a person Depending on your setup, the assistant transfers the call to a staff member or takes a callback request. We agree on the process before launch.
A separate workspace per company Company information, assistant instructions and conversations are organised in a separate workspace. Access depends on user permissions.
Dashboard Review conversations and requests. Additional sections and features depend on the services connected for your business.
Says it's an AI at the start of every call The assistant introduces itself as an AI assistant at the start of the conversation. Masking sensitive information Text processing includes masking personal ID numbers and payment card details. Do not ask callers for passwords or full card details. Agreed retention period Conversation text retention depends on company settings and the agreement. Retention of related requests is specified separately. Security event records The system has an audit log for reviewing security and data processing events. Conversation text and audio Conversation text and audio recordings are different types of data. A separate diagnostic mode can retain authorised test-call audio for up to 7 days. We clarify the policy for your setup before starting. Data processing agreement Before connection, we clarify data processing terms, the service providers involved and processing regions.
Questions people ask before starting
About setup, assistant tasks and business information.
Will the caller know they are talking to an AI? Yes. At the start of the conversation, it introduces itself as an AI assistant. Contact with staff follows the process agreed for your business.
Could the assistant invent prices or promises? Answers are based on your information and instructions. AI can make mistakes, so we test conversations before launch and define which questions need staff follow-up. Prices and terms come from information you approve.
Do I have to change my number, carrier or phone? We first review your existing line and required call flow. Number connection or forwarding, carrier requirements and costs are agreed separately.
What is needed to set up the assistant? Your company information, opening hours, services, common questions and additional instructions. We help prepare the instructions and test the assistant with you before launch.
How will I know what the assistant said? Conversations and requests can be reviewed in the dashboard. Email notification availability and recipients are agreed for your setup.
Where do my data and my callers’ data go? Data is processed to provide the service. Before connection, we clarify service providers, processing regions, access permissions and retention periods.
What happens when a caller wants a person? Depending on your setup, the assistant transfers the call to a staff member or takes a callback request. We agree on the process before launch.
How long does setup take and what does it cost? Basic voice assistant setup costs a one-time fee of €650. The first 5 businesses receive a 100% discount under the offer terms. Timing, subscription, call charges and additional features are agreed before work starts.
Getting started
We personally set up and monitor each company’s assistant, so we begin with a limited number of businesses at a time.
What you get An assistant prepared for your business and a workspace with a dashboard. We agree specific tasks and connections together.
What we ask Company information, opening hours, services and common questions. Tell us how staff should follow up when a caller needs help.
Documents We agree service and data processing terms before starting.
Additional features by agreement We assess calendar, CRM, phone line, SMS, email and analytics features for your needs. Availability and pricing are confirmed separately; these are not automatically included in basic setup.
Request a demo
Plans for your business
Choose a plan for your call volume and team size. Every plan includes LV, EN, RU and ES, your business information, conversation history and summaries.
Getting started
Start
€49 / month
One-time setup: €650 → €0
30 days free: 150 minutes, no bank card and no commitment.
150 call minutes per month
Additional minute: €0.30
1 linked number · 2 users
1 workspace · 10 knowledge documents
Request a demo
Everyday communication
Business
€149 / month
One-time setup: €1,500 → €0
500 call minutes per month
Additional minute: €0.20
2 linked numbers · 5 users
1 workspace · 50 knowledge documents
Request a demo
Larger teams
Team
€349 / month
One-time setup: from €2,500 → €0
1,500 call minutes per month
Additional minute: €0.15
5 linked numbers · 15 users
3 workspaces · 200 knowledge documents
Request a demo
By agreement
Individual
Custom quote
One-time setup: from €2,500 → €0
Call volume and minute rate agreed in the contract
Numbers and users tailored to your needs
Business-specific configuration
Integration scope by agreed quote
Contact us
100% off setup for the first 5 customers or until 24 December 2026 inclusive, whichever comes first. Participation and setup scope are confirmed before work begins.
Prices exclude VAT. Phone number rental charges and external service licences are not included. Paid plans are activated after payment. The trial does not automatically become a paid subscription.
Get started with us
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