Zvanis · Blog
Before the next customer call.
The answers your customers are waiting for. Research insights and practical steps for your business.
Customer communication
How quickly does your customer get an answer?
Response time can be measured. Start with what happens after a customer’s first question.
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Practical guide
What happens when a customer calls after hours?
Check your phone service from the customer’s point of view and decide on the next step.
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Choosing an assistant
What should you ask before connecting a voice assistant?
Specific questions about tasks, pricing and customer data.
Read article →Every conclusion needs a source.
External research, our proposed methods and further reading.